Legal SMS Terms & Conditions
Terms for text messages from our offices.
Effective November 1, 2026
These terms cover text messages from Farzad Dental's Encino and Palmdale offices. They're written to match current U.S. carrier and messaging provider requirements.
Program description
Farzad Dental Patient Messages sends two kinds of texts, and you choose each one separately:
- Appointment and care messages: appointment reminders and confirmations, checkup (recall) reminders, scheduling updates and replies to your questions. Both offices send these.
- Offers and updates: special offers, birthday greetings and requests to review your visit. These are sent only if you opt in to them. Our Encino office sends these. Our Palmdale office may send birthday greetings.
How you opt in
You opt in by checking the text message box on our appointment form, or by giving our front desk your mobile number and agreeing to receive texts. Offers and updates need their own separate consent. Consent to receive texts is not a condition of receiving care or making a purchase.
Message frequency and rates
Message frequency varies. Appointment and care messages depend on your visits, usually 1 to 4 a month. If you opt in to offers and updates, expect up to about 6 more a month. Message and data rates may apply.
Opt out and help
Reply STOP to any message to stop receiving texts. You'll get one final message confirming you've opted out. Reply HELP for help, or call Encino (818) 905-7787 · Palmdale (661) 224-9333.
Your privacy
We will not share or sell your mobile number or text opt-in consent with third parties or affiliates for marketing. Information you send by text is handled under our Privacy Policy and HIPAA Notice of Privacy Practices. Please don't text detailed medical information.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Eligibility
You must be the account holder of the mobile number, or have the account holder's permission, and be 18 or older or a parent or guardian opting in for a minor.
Changes
We may update these terms. Continued participation means you accept the updated terms.